Below is the table of delivery charges applicable for each country.
For orders received from remote locations (in UAE/KSA), there will be additional delivery charges subject to the location of delivery. Customers may contact our sales representatives to get more information about such additional charges.
Delivery & Shipping lead Time
Under abnormal circumstances, the lead time may fluctuate depending on various irrepressible factors, generally being,
Cash/Card on Delivery Limits and Charges:
Cash will be collected upon delivery of the equipment. Installation of the equipment shall be completed within 48 hours from the time of delivery.
Cash/Card on Delivery is not applicable for orders that require manufacturing of customized equipment and specialized game tables.
For Remote regions in UAE and KSA, Cash/Card on Delivery is not applicable.
We offer free installation of equipment for orders received from UAE, KSA, Kuwait, Qatar, Bahrain & Oman.
Installation will be carried out by our technicians at your premises. This service is generally applicable for fitness & sports equipment only. Installation service will not be covered for below items.
Items that require drilling will be inspected by our technicians and carried out as per their advice only. However, this service is presently available in the United Arab Emirates region only.
In KSA - Free installation shall be applicable for orders received from Riyadh, Jeddah, Damam and other provinces within a 200KM radius of these 3 cities. Additional charges shall be applicable for orders received outside this zone. Customer(s) can get in touch with our sales representatives to get more information about the charges.
For United Arab Emirates
You can initiate a return & refund request within 14 days from the delivery of the product, provided the product is still in its original packing. After examining the condition of the returned product, refund will be initiated within 2-5 working days.
Note : The return and refund policy is not applicable to the manufacturing and pre-ordered items.
For Saudi Arabia
You can initiate a return & refund request within 14 days from the delivery of the product, provided the product is still in its original packing. After examining the condition of the returned product, refund will be initiated within 2-5 working days. However, this policy does not apply for the below categories:
For hygiene purposes, the following items cannot be returned: wearable technology, nutrition products, swimwear, earplugs, goggles, swimming paddles/fins, sports bras, panties, socks, gloves, shoe laces, insoles, bandages, hand wraps, towels, mats and other similar items. Also, products that come in sealed packaging cannot be returned.