Delivery & Returns Information

Free Delivery on Fitness Equipment & Installation All over UAE Cities

Delivery of Accessories:

Free delivery for minimum purchase amount AED 100 and less than AED 100, standard charges AED 15 per order. Goods usually dispatched within 3-5 working days

Installation Service: 

A qualified engineer will set up your home equipment at a time that suits you.
Installation is only for the Sports & Fitness Equipment, No Installation for the items like Brackets/ Pulls up bars / Hooks for Punching bags.

International Delivery: For UAE deliveries, there are no customs charges. For international deliveries, there may be some customs charges depending on where you live. We recommend that you learn more about these in your country prior to placing an order. Please call us on 800 43 83 48 or email us @ info@activefitnessstore.com

Other delivery information Please allow additional days for your delivery to take place when there are in borders of UAE cities and respective Country Holidays. Please also allow additional days in during our sale promotions i.e.  DSF, Summer Promotions Etc.

Return Information

Free 14 days Return If you are not 100% satisfied with your purchase, you can return it for free and get a full refund. Just make sure to contact us within 3 business days from the day your order is delivered, and ensure that the item is in its original packaging, unworn and in the same condition you received it. If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees incurred.

Once received the returned order, the refund payment will be processed within 7-14 working days

Return: Fitness & Sports Equipment’s
All Fitness & Sports equipment is not refundable once installed, if any mechanical defect on the equipment’s, the product shall be replaced or repaired free of charge.