Due to Ramadan, our working hours have been reduced, and the delivery time is squeezed to 9 am - 4 pm. This is in addition to restriction and third-party delays caused by COVID-19. You might be faced with delays in our customer support services through Phone Calls, Toll-Free and Social Messages. For any order related queries and customer support, please use the below customer portal URL Please visit the url:http://help.activefitnessstore.com/support/tickets/new