This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://activefitnessstore.com or Android/iOS Mobile Apps (“Active Fitness Store”).
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as described in our Terms and Conditions.
1. PERSONAL INFORMATION WE COLLECT
When you visit Active Fitness Store, we collect certain details about your device, including information about your web browser, IP address, time zone, locations, Player ID and some of the cookies that are installed on your device. Additionally, as you browse Active Fitness Store, we collect information about the individual web pages or products that you view, search terms referred you to Active Fitness Store, and information about how you interact with Active Fitness Store. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Log files” track actions occurring on Active Fitness Store, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” “Google tag manager” are electronic files used to record information about how you browse Active Fitness Store.
- “Onesignal”, “iZooto” are used to collect data about your Site usage behaviour.
Additionally, when you make a purchase or attempt to make a purchase through Active Fitness Store, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
When you Sign Up /Login to Site with social channels we collect profile ids, profile pictures, email id and unique user identification number provided by social channels.
2. CREDIT/DEBIT CARD INFORMATION
We use PayTabs and PayPal payment gateways to process your payment (credit card or debit card) against your order information. You can read more information about privacy policies here>> Paytabs & PayPal
We do not save any credit or debit payment information in our server or database (including credit card number, its expiry date and security codes).
3. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information collected generally to fulfil any orders placed through Active Fitness Store (including processing your payment information, arrangements for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information we collect to help us screen for potential risks and frauds (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with Active Fitness Store, and to assess the success of our marketing and advertising campaigns).
4. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your personal information, as described above. We also use Google Analytics and Firebase to help us understand how our customers use Active Fitness Store--you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use web push notification services, OneSignal and iZooto to provide you with information about goods and services which may be of interest to you and enhance your Site experience, service messages, new features, enhancements, special offers and events of interest.
We may provide Information to advertising platform’s Facebook, Google, Twitter, Snapchat in order to help them reach the kind of audience we want to target and to enable us to comply with our commitments to cater better user experience to our target category of audience (e.g. by displaying our advertisements to a target audience).
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
We may also use your Information to provide you with details about products and services which you may be already interested in and recommended products or services of similar category. We use remarketing platforms of Google, Facebook, Criteo to enable this feature.
You can opt out of targeted advertising by:
FACEBOOK -https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
GOOGLE - https://adssettings.google.com
GOOGLE ANALYTICS - https://tools.google.com/dlpage/gaoptout
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
CRITEO - https://www.criteo.com/privacy/
E-mail - Mailchimp
6. YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the email below.
dev@activefitnessstore.com
7. SECURITY OF DATA
Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this website, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
8. DATA RETENTION
When you place an order through Active Fitness Store, we will maintain your Order Information for our records unless and until you ask us to delete this information.
9. MINORS
Active Fitness Store is not intended for individuals under the age of eighteen (18).
10. CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We recommend you to check the Privacy Policy regularly to see the amendments made.
11. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at dev@activefitnessstore.com or by mail using the details provided below:
Active Fitness Store LLC
Office 01 - M Floor, Samhan Building
Sheikh Rashid Road, Garhoud - Dubai,
Dubai, DU, 57975, United Arab Emirates